Microsoft VISTA related Q&A:

Q1. I am using MicroPharmacy on a 32-bit Vista OS, and some of the screens do not display properly.  In particular, I am not able to access the "Patients" and "Products" screens, even though the "Dispense" screen comes up fine.

A1: Re-register TABCTL32.OCX on your computer by performing the following steps:

1. Open up Windows Explorer and navigate to "C:\Windows\System32"
2. Right-click on "cmd.exe" and select "Run as administrator"
3. Enter in the opened DOS Window: "regsvr32 /u /s tabctl32.ocx" and press the ENTER key
4. Enter "regsvr32 /s tabctl32.ocx" and press the ENTER key

(Note: Window Vista 64-bit contains the files in "...\Windows\SysWOW64\")


Q2: I have downloaded an update to the MicroPharmacy through it's automated download feature.  The system tells me that an update has been downloaded and asks me whether I want to install the updates.  If I say "Yes", the system just closes down and no update is installed.  Upon starting the MicroPharmacy again, I am being asked the same question.

A1: If there are updates available, start the MicroPharmacy as an Administrator to install the updates.  Simply right-click on the MicroPharmacy icon on your desktop and select "Run as administrator".